If you have knowledge, let others light their candle in it. – Margaret Fuller
As a business owner, you have a duty to explain your product functionality, product troubleshooting, business vision, business history, and product or service related best practices to your customers.
We ALL have a duty to share knowledge with our community.
As a business owner, you have a duty to put safe procedures in place and make sure all of your employees know exactly what those safe procedures entail, and your passion for knowledge sharing will encourage them to learn something new daily.
The more extensive a man’s knowledge of what has been done, the greater will be his power of knowing what to do. – Benjamin Disraeli
Are you an expert at what you do? It’s time to take on an additional role of being a thought leader in your industry. With your knowledge and vision combined with feedback from other knowledgeable people, you can help further safety procedures, best practices, and general purpose to everyone watching you.
Indeed, there is always someone watching you. Make them proud to know you.
In addition to helping others, as you work through detailing your content, you and your business will mature. You will be well positioned for unexpected storms. You will be confident to go forward when others are not.
There is power in understanding your knowledge from multiple angles.
An investment in knowledge always pays the best interest. – Benjamin Franklin
Teach, encourage, and empower your customer. They will trust you more and their business with your company will be repeated.
Teach, encourage and empower your community. They will trust and follow you closely, and they will be there to help out of the goodness of their heart when you need it.
Teach, encourage and empower your employees. They will trust and take pride in your vision, and they will put more of their heart into their daily efforts, increasing safety and productivity.
Sharing your knowledge will strengthen relationships and build trust with your customers, community and employees.
Owning and organizing your knowledge, and listening to feedback, will better prepare you and your business to react quickly when something goes wrong.
In vein you have acquired knowledge if you have not imparted it to others. – Deuteronomy Rabbah
Are you ready to start your own learning communication journey with your customers, community, and employees? If so, please contact us! If you aren’t quite ready yet, what is holding you back? We might be able to help you work through those initial obstacles.
Tomorrow’s post will list details and ideas for addressing your first audience: customers.
Read post 1 of 6 here.